Welcome to the cookie usage policy of Holland Tickets. This document is designed to transparently explain how our website utilizes cookies, the reasons for their implementation, and your rights regarding the data that is gathered through these technologies. As an online store committed to ensuring user privacy and safety, we adhere to strict regulatory requirements and best practices aligned with applicable European privacy laws, including the General Data Protection Regulation (GDPR). This comprehensive policy is intended to provide you with clear and complete information about our cookie practices, data processing, retention periods, security measures, and your options to manage your personal information.

What Are Cookies?

Cookies are small data files that are stored on your device by your web browser when you visit a website. They serve different purposes, such as enhancing your browsing experience, remembering your settings and preferences, analyzing website traffic, and offering personalized content. Cookies do not generally contain any information that identifies you personally. However, they do help us provide you with a more efficient, customized, and secure web experience. Please note that cookies can also be used by third-party service providers for analytics, marketing, and performance purposes, all of which are subject to strict guidelines under relevant data protection laws.

Why We Use Cookies

At Holland Tickets, we use cookies for several important reasons. The primary purposes include:

• Essential Functionality: These cookies are crucial for the basic operation of our online store. They enable core functionalities such as secure login, shopping cart management, and order processing. Without these cookies, certain features of our website may not function optimally.
• Performance and Analytics: Cookies help us understand how visitors interact with our website by collecting information on pages viewed, time spent on the site, and navigation patterns. This information is vital for improving site performance, enhancing user experience, and making informed business decisions.
• Personalization: With the help of cookies, we can tailor your experience on our website based on your preferences. This includes remembering your language settings, currency preferences, and product interests, thereby creating a more personalized and efficient shopping journey.
• Marketing and Advertising: Cookies are used to display relevant advertisements and promotional content based on your browsing behavior. By collecting data on your interests, we can show you ads and offers that are most likely to be of interest to you, thereby enhancing your overall engagement.

Types of Cookies We Use

Our website employs several types of cookies, each serving a specific function. The categories include:

1. Strictly Necessary Cookies: These cookies are indispensable for the operation of our website. They allow you to navigate the site and use its essential features securely. Without these cookies, services you have requested, such as accessing secure areas of the site, cannot be provided.
2. Performance Cookies: These cookies collect anonymous data regarding your interactions with our website. They help us understand traffic patterns and user behavior. The information gathered is aggregated and used solely for statistical analysis and ongoing improvements to our website.
3. Functionality Cookies: These cookies enable the website to remember choices you make (such as your username, language, or the region you are in) to provide enhanced and personalized functionality. They may also be used to provide services you have requested, such as watching a video.
4. Advertising Cookies: These cookies are employed to track your browsing habits and deliver advertising content that is more relevant to you. They help measure the effectiveness of marketing campaigns and ensure that you are not repeatedly exposed to the same advertisement.
5. Third-Party Cookies: As part of our commitment to transparency, we also employ third-party cookies. These are set by external partners who provide analytics, advertising, and other services on our behalf. All third-party providers are obligated to follow stringent standards when handling your data, and any data collected is only used in accordance with their respective privacy policies and applicable law.

Consent and Control Over Cookies

By using our website, you consent to the placement and use of cookies as described in this policy, unless you choose to disable them. In compliance with GDPR, you are provided with clear options to manage your cookie settings at any time. You have the right to:

• Withdraw Consent: You may change your consent preferences through your browser settings or through our website’s cookie management interface. This can include opting out of non-essential cookies while continuing to use essential ones.
• Request Data Deletion: In line with your rights under applicable privacy laws, you may request the deletion of any personal data that has been collected via cookies. Our procedures ensure that your request is addressed promptly and in compliance with legal retention periods.
• Access and Rectify Data: You have the right to access, update, or correct any personal data that may have been inadvertently collected through cookie activity.

To modify your cookie settings, please refer to your web browser’s help documentation. Adjusting your browser settings may affect the functionality of the website. We recommend reviewing your settings periodically to ensure they align with your preferences.

Data Retention and Security Measures

At Holland Tickets, we take data security very seriously. All personal data collected through the use of cookies is stored securely and processed only for legitimate business purposes as explicitly outlined in this policy. The collected data is retained for a period that is in strict accordance with applicable legal requirements and our internal data retention policies. Once the data is no longer necessary for its initial purpose or when a user requests its deletion, we ensure it is irreversibly removed from our systems.

Our website employs advanced technical measures and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include secure encryption protocols during data transmission, regular audits of system security, and stringent internal access controls. In the event of a security breach, users will be notified promptly in accordance with relevant legal guidance and data protection regulations.

Policy Updates and Legal Compliance

We periodically review and update this cookie usage policy to reflect changes in technology, legal requirements, or operational practices. It is your responsibility to check this page regularly for any updates. The current version of this policy is effective as of 2025-11-30. Continued usage of our website after any such changes are posted constitutes your acceptance of the revised policy.

This policy explicitly incorporates the standards and requirements set forth by GDPR, which governs the collection, processing, and storage of personal data within Europe. We have implemented all necessary measures to ensure compliance with this regulation as well as other applicable privacy laws and data protection guidelines. Should you have any concerns or questions regarding your privacy, please refer to this document or use the contact channels provided on our website.

Third-Party Disclosures and Services

In some instances, our website may interact with external services that operate their own cookie policies and data handling guidelines. These third-party services include analytics providers, advertising networks, and social media platforms. Although we strive to work only with reputable partners who adhere to the highest standards of data protection, we are not responsible for the privacy practices of these external entities. We encourage you to review the privacy policies of any third-party sites you visit following the use of our website.

Your Rights Regarding Personal Data

As a user, you have certain rights concerning the personal data collected through our website via cookies. In addition to the right to withdraw consent or request data deletion, you have the right to:

• Know How Your Data Is Processed: You have the right to receive clear and transparent information about how your data is being collected, stored, and used.
• Request a Copy: Upon request, we can provide you with a copy of all personal data that has been collected about you.
• Rectify Inaccuracies: If any information collected about you is inaccurate or incomplete, you have the right to request corrections or updates.
• Object or Restrict Processing: Under certain circumstances, you may object to or restrict the processing of your data.
• Lodge a Complaint: Should you feel that your data protection rights have been violated, you have the right to file a complaint with the relevant data protection authority.

Our commitment is to ensure that exercising these rights is as straightforward as possible. We have implemented clear and efficient procedures to address any requests you may have regarding your personal data. All inquiries or requests will be addressed promptly and with complete confidentiality.

Detailed Information About Specific Cookies

For those users who wish to have more granular control over the cookies used on our website, we provide the following detailed descriptions:

• Session Cookies: These cookies are temporary and expire once you close your browser. They are used to maintain your session as you navigate the site.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and login details to facilitate future visits.
• Secure Cookies: Cookies marked as secure ensure that data is transferred only over encrypted connections. They enhance the security of your session and protect your data during transmission.
• Third-Party Cookies: As noted earlier, these cookies are often set by external providers to facilitate analytics and marketing. Their use is subject to the privacy practices of these external entities.

We encourage you to acquaint yourself with the detailed functions and storage durations of these cookies. By doing so, you can adjust your browser or device settings to better suit your privacy needs.

Final Remarks

At Holland Tickets, we believe that transparency and honesty are fundamental in building trust with our users. This cookie usage policy is part of our ongoing efforts to communicate our data practices clearly and comprehensively while ensuring compliance with applicable European data protection regulations, including the GDPR. We are dedicated to both enhancing your user experience through technology and protecting your privacy by implementing stringent data security measures.

If you have any questions about our cookie practices or require further clarification on any aspect of this policy, please do not hesitate to reach out through the proper channels on our website. Your privacy and security are of paramount importance, and we will continue to refine our practices to uphold these principles in a rapidly evolving digital landscape.

Thank you for taking the time to review our cookie usage policy. We hope that this document provides you with the necessary insights into how we use cookies and the measures we take to protect your personal data. Enjoy your experience on our website with the assurance that your privacy remains our top priority.